What products do I need to purchase to be eligible for the promotion?

Purchase one of the following Westinghouse Products:

Westinghouse Gas Oven, Electric Oven, Combination Electric Oven & Cooktop, Microwave, Gas Cooktop, Induction Cooktop, Electric Ceramic & Solid Element Cooktop, Canopy Rangehood, Fixed Rangehood, Slide out & Intergrated Rangehood or Dishwasher to the value of $2500 or more in a single transaction. Participating models are listed below:

 

PRODUCT MODEL PRODUCT MODEL

Gas Ovens

GXP650W/S Slide-out & Integrated Rangehood WRH608IW/S
  GOP476W/S   WRH605IW/S
  GOP474W/S   WRH908IW/S
  GGP475W/S   EFG750X/A
      EFG540G/A
Electric Ovens PDP794W/S    
  PDP790W/S Dishwasher WDU903SA
  PXP698W/S   WDF902SA/WA
  PXP688W/S   WDF901SA/WA
  PGP659W/S    
  PGP657W/S Bar Fridge & Freezers WIM1200SC
  POP883S   WIM1200WC
  POP783S   WIM1000WC
  POP668W/S   WFM0900WC
  POP667W/S   WFM0700WC
  POP663W/S    
  POH967S Fridges  
  POPS668W/S Side By Side WSE6970SA
  POPS663W/S   WSE6970PA
      WSE6970WA

Combination Electric Oven & Cooktop

PPP776W/S   WSE7000SA
      WSE7000PA
Freestanding Integrated Oven & Cooktop PSP964S   WSE7000WA
  DSP965S   WSE6070SB
  DSP963S   WSE6070WB
  PSP632W/S   WSE6100SA
  DSP635W/S   WSE6100PA
  GSP625W/S   WSE6100WA
  GSP627S    
    Bottom Mount WBE5100SB
Microwave WMS281WF   WBM5100PB/WB
  WMS281SF   WBE4300SB
  WMG281SF   WBM4300PB/WB
  WMS281SB   WBM3700SB/WB
  WMG281SB    
    Top Mount WTE5200SB
Gas Cooktop GHP765S   WTM5200PB/WB
  GHP17W/S   WTM4400WB
  GHP16W/S   WTE4200SB
  GHM12W/S   WTM4200PB/WB
  GHP775S   WTM3900SB/WB
  GHP795S   WTB3300PB/WB
  GHP95W/S   WTB3000PB/WB
      WTB2800PB/WB
Induction Cooktop PHN644DU   WTB2500PB/WB
      WTB2300PB/WB
Electric Ceramic & Solid Element Cooktop PHN798U   WTM2000WC
  PHN768U   WTM1800WC
  PHN668U   WTM2800PB/WB
  PHP255W/S   WTM3000PB/WB
  PHP285W/S   WTM3300PB/WB
  PHP395U    
  PHP284U Single Door WRM1300WC
  PHP222U   WRM4300SB/WB
      WRM3700PB/WB
Canopy Rangehood WRG980CGS   WRM2400SC/WC
  WRG970CS    
  WRG950CGS Vertical Freezer WFM3600SB/WB
  WRG630CW/S   WFM3000PB/WB
  WRF600CS   WFM1800SC/WC
  WRG930CW/S    
  WRF900CS Chest Freezer WCM7000WC
      WCM5000WC
Fixed Ranghood WRJ603UW/WRJ611US   WCM3200WC
  WRJ600UW/S   WCM2100WC
  WRJ903UW/WRJ911US   WCM1500WC
  WRJ900UW/S   WCM1500WA
  WRJ900UW/S   WCM2100WA
      WCM3200WA
      WCM5000WA
      WCM7000WA

 

When does this promotion end?

You must purchase your products between 1/03/10 and 31/05/10. Entries and claims must be fully completed and received by last mail on 14/06/10.
No entries and claims will be processed after this date.

How do I enter this promotion?

You must visit www.westinghouse.com.au/family follow the prompts to the claim page during the Offer Period, input the requested details and submit the fully completed online claim form. You will then need to upload your scanned purchase receipt and click 'Submit' OR select the option to download your claim form, print out the claim and mail this in. For details go to How To Enter.

When will I receive my Westinghouse  Microwave & Nikon Camera?

Once your claim has been validated please allow 4-6weeks for delivery of your Westinghouse Microwave and Nikon Camera from 14 June 2010.

How do I know which Westinghouse Microwave I am eligible for?

The Westinghouse Microwave you qualify for is dependent on the total amount spent on your qualifying Westinghouse product purchases.


For purchases totaling $2500 + will receive the choice of 1 of the following models: WMS281WF or WMS281SF


For purchases totalling $4000 + will receive the choice of 1 of the following models: WMS281WF, WMS281SF, WMG281SF


For purchases totalling $5000 will have the choice  of 1 of the following models: WMS281WF, WMS281SF, WMG281SF, WMS281SB or WMG281SB

How do I contact you about this promotion?

Please call the Electrolux Customer Care team on 1300 363 640 between 9.00am - 5.00pm Monday to Friday.
You may also email us at: promotions@electrolux.com.au
or mail:


Westinghouse Family Fun Promotion
PO BOX 619
Eastern Suburbs Mail Centre
NSW 2004

What are the terms and conditions of this promotion?
You can access the full terms and conditions here Terms & Conditions
Why is there no box to tick for Privacy? Is it a secure website?

This is a secure website – your privacy is protected throughout the website. As per the Terms and Conditions, Electrolux may use your information for promotional, marketing and publicity purposes including sending electronic messages or telephoning you.

I entered a different name on the online claim form, from the name shown on the receipt.
Is this OK?

No, it is not. Claims that are received showing a different name will be made invalid. The name/entrant on the claim form must match the name on the receipt, in order to be eligible for this promotion.

My delivery address has changed since I entered my online claim details. What should I do?

Please contact us as soon as possible to update your address details to ensure your items are delivered to the correct address. Email promotions@electrolux.com.au or call 1300 363 640 

I don't have internet or email, is there another way for me to enter in this promotion?
Unfortunately not. You will need to find a family member or friend who has internet access who can help you complete an online claim. Alternatively please contact your Retailer where you made your purchases for this promotion and ask for assistance.
I am having trouble downloading my claim form, what do I do?

You need to have Acrobat Version 5 or above – this is a free installation. Please also check that your pop-ups are not being blocked and are activated. You may also need to install Active-X controls in your Internet Explorer browser.

Why don't I get an email back straight away after registering?

Sometimes there are short delays in email transmission. If you have not received a confirmation email within an hour, you may have entered an incorrect email address. It is also possible that your email service provider is blocking this mail as Spam or Junk mail. Please check your Spam and Junk Mail folders. If you still have not received a confirmation email you can contact 1300 363 640 for assistance

 I need the serial number/s of my purchased product/s to submit my online claim, but the product/s is currently not in stock OR I won't take delivery of my product within the promotional period. Am I still eligible to claim?

Yes you are still eligible to claim. If you do not have your serial number/s you can still start the claim process as long as you have paid for your products in full. Please register for the claim and then email promotions@electrolux.com.au with your claim ID number for further instructions on how to proceed.

 What do I do if I have purchased the participating Westinghouse Product (s), but the store/retailer currently has none in stock – am I still eligible to claim in this promotion?

Yes, you are still eligible to claim. If you have not received your purchased Item from your retailer, at time of payment you are still eligible for the Nikon Camera & Westinghouse Microwave if you have paid in full within the promotional period.


Orders showing incomplete payment for the participating products will not be accepted. You MUST however register and log all of your details (excluding the model serial number) by 14/06/10.

What if I am not available to take delivery of my microwave and camera?

It is your responsibility to be available to take delivery of your items. If you are not home, details will be left for you to arrange re-delivery of you items directly with the courier.